|VII. Warranty |
Any claims of defects shall only be recognized if asserted without delay upon the immediate inspection of the merchandise and only if they indicate the exact reason for the complaint. In the event of any kind of defect – substantial or insubstantial, rectifiable or unrectifiable – we shall reserve the right to provide for a rescission of the sale, an improvement or replacement delivery. Should an improvement be unsuccessful, additional attempts at improvement shall be permitted. We shall be held responsible for quality defects caused by our suppliers or producers to the extent and for those times that our suppliers and producers can provide compensation. Vehicle parts are to be examined to ensure the proper fit on the vehicle type in question before mounting and finishing. Wheels are to be examined for fit and freedom of motion before mounting. Wheels or vehicle parts that have already been either mounted or finished cannot be returned. Returns can only be accepted upon prior agreement. The merchandise must be in impeccable condition, in its original packaging and free of any labelling or writing. The utilisation of non-serial vehicle parts requires the entry of this information in the Certificate of Conformity by the competent authorities. An expert assessment from a neutral party (recognized expert) is to be obtained by the customer for the entry of this information for vehicle parts that have not been approved by the vehicle manufacturer. Therefore, generally speaking, we are unable to provide for the entry of this information in the Certificate of Conformity.